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Privacy Policy

Effective Date: April 22, 2025

This Privacy Policy explains how Reastaurant-Pizzeria Quai 14 (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website https://quai14remich.lu, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

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1. Data Controller

Reastaurant-Pizzeria Quai 14
14, Quai de la Moselle, L-5553 Remich, Luxembourg
Email: info@quai14remich.lu
Phone: +352 23 66 90 91

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2. Personal Data We Collect

We may collect the following types of personal data:

  • Reservation Data: First name, last name, email address, and phone number (via the Wix Table Reservation app)

  • Contact Data: Information you provide when contacting us by email or phone

  • Usage Data: IP address, browser type, device type, pages visited, and session duration

  • Cookies and Tracking Technologies (see section 9)

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3. How We Collect Data

We collect your data through:

  • The reservation form (Wix Table Reservation app)

  • Communications by email or phone

  • Automated tracking tools such as Google Analytics and Wix.com

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4. Purpose and Legal Basis for Processing

PurposeLegal Basis

Managing reservationsPerformance of a contract

Responding to inquiriesLegitimate interest

Analyzing website performanceLegitimate interest (with consent)

Ensuring site functionality and securityLegitimate interest

Complying with legal obligationsLegal obligation

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5. Data Sharing

Your data may be shared with:

  • Wix.com Ltd (our website platform provider)

  • Google LLC (for analytics purposes, only with your consent)

  • Other trusted service providers under GDPR-compliant data processing agreements

We do not sell your data to third parties.

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6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

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7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated in this policy or to comply with legal obligations.

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8. Your Rights

You have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw your consent at any time (where applicable)

  • Restrict or object to processing

  • Request data portability

  • File a complaint with a data protection authority (e.g., CNPD in Luxembourg)

To exercise these rights, contact us at: info@quai14remich.lu

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9. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device to improve user experience and help analyze website usage.

Cookies We Use:

  • Essential Cookies: Required for the website to function properly (e.g., submitting a reservation)

  • Analytics Cookies: To measure usage and improve performance (e.g., Google Analytics, Wix.com)

  • Preference Cookies: To remember your language or regional settings (if applicable)

Consent and Control:

Upon your first visit, a cookie banner will ask for your consent. You can also manage cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of the website.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page with an updated effective date.

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Contact

For any questions regarding this policy or your personal data, please contact:

Restaurant-Pizzeria Quai 14
Email: info@quai14remich.lu
Phone: +352 23 66 90 91

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